Common Questions
Is there a free trial for paid plans?
Yes — you can start with the Free plan at no cost and upgrade at any time. Contact us if you'd like to trial a paid plan before committing.
What counts as a "firefighter" on the Free plan?
Any active member account in your department counts. Admin accounts are included in the member count.
Can I cancel anytime?
Yes. There are no contracts or cancellation fees. Cancel anytime and your data remains accessible through the end of your billing period.
Do you offer discounts for very small or rural departments?
Reach out to us at
[email protected] and we'll work something out. We want every department to have access to modern tools regardless of budget.